Salas accepting a pen from the mayor at a bill signing ceremony (photo via @NYCDCA)
When Lorelei Salas was appointed Commissioner of the Department of Consumer Affairs by Mayor Bill de Blasio in May, she inherited a dramatically better-funded and more heavily staffed agency than her predecessor, Julie Menin, did when she took office in 2014.
New York City’s DCA is the nation’s largest municipal consumer protection agency, tasked with licensing businesses, monitoring predatory business practices, redressing consumer grievances and enforcing various municipal benefits,
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